Your order will be shipped on average within three to five working days after receipt of your payment unless otherwise reported. However, we are not responsible for delays from our suppliers. In the event of an abnormal delay in the delivery period as a result of force majeure or other unforeseen circumstances, either at our premises or at the premises of the suppliers, we will inform the Customer immediately, including information about the updated delivery period.

We are not liable for any damage, loss or other problems during shipment. We are doing our utmost to prevent these possible problems.

Please make sure that you provide us with your data fully and correctly, incorrect delivery addresses are the responsibility of the Customer and may give rise to additional costs that are at the expense of the Customer.

If the Customer requests a method of delivery that differs from that used by us, any additional costs shall be charged to the Customer.

The risks of loss of and damage to the goods are transferred to the Customer at the time of delivery. However, if the Customer fails to comply with its contractual obligations, the risk of loss of and damage to the products shall pass to the Customer at the time when the delivery should have taken place without any breach of obligations on the part of the Customer.

Customers may cancel free of charge if, for any reason, goods cannot be delivered within 30 days of the conclusion of the contract, in accordance with Article VI.43 of the Economic Law Code.

Delivery is made by TML or UPS .

Any visible damage and/or qualitative shortcoming of an article or other shortcoming in the delivery must be reported by the Client to Floorissimo without delay and within 2 days.

FLOORISSIMO

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